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Claims

Specialty Program Group offers a collaborative approach to claims handling leading to optimized performance of all our operations to ensure long-term profitability, efficient and effective outcomes for our carriers and stakeholders. 

Claims Efficiency

  • Closed claim file reviews to identify leakage and develop training and new workflows to best-in-class standards.
  • Data analytics for claims operations to identify areas to improve efficiency and outcomes.
  • Assist in errors & omissions resolution.
  • Educational programs involving claims and coverages to support our brokerage and underwriting businesses.

Claims Support

  • Claims Administrative Support For Admitted and Non-admitted Business
  • Centralized Claims Customer Service and FNOL Intake
  • Claim Monitoring; Carriers and Third-Party Administrators
  • Claims Analytics and Reporting Capabilities
  • Claims Advocacy Support

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